Archive for August, 2008

What do Real Estate Video and Online Dating Have in Common?

posted by Christian

I recently had a very funny conversation with my cousin-in-law. He had just moved to Boulder from Pittsburgh, and quickly started a new job (thank God or he would have been living with us for years). On his first day, he befriended this guy that had a picture of a beautiful woman on his desk. Jared couldn’t help but think that this guy was playing way out of his league, so he asked him, “how did you did you score such a hot lady?” The unnamed person went into this whole thing about he had yet to meet “his girlfriend” but she lived in Pennsylvania and the rendezvous was around the corner (he had met her on the web). This became the dinner time joke for us for weeks: the guy was completely convinced that he had hit the jackpot and was-for sure-destined for the woman in the outdated bath robe with curlers in her hair (cigarette optional).

Rude Awakening.

How the heck does this relate to the use of video in the real estate space? Simple: it’s the closest thing to real that you can get. Can it be shaky, or low-budget when done by someone other than a videographer, yes (100% true and videographers can do wonders). Does this matter? I guess this depends on who you ask. Is it genuine? Definitely. The moral of the story:

You can choose your best picture(s) and put it on a dating (or real estate) site, but don’t count on people appreciating a rude awakening.

Popularity: 6% [?]

Video Doesn’t Need to “Kill” Virtual Tours

Yesterday, Jeff Turner decided to make a personal attack on WellcomeMat, and me (Christian) on Active Rain, based on a blog post that Phil (co-founder of WellcomeMat) wrote. Here’s a short history:

-Christian Sterner, Jeff Turner, and Phil from Turnhere on on a panel about video at the Inman Connect event in SF.
-Jeff Turner decides that video is still a debatable medium, and attempts to sway the attendees into believing that slide shows are better than video using a “cheaper/easier” argument. His ROI statements are decently solid, but all new technology starts off more expensive, and becomes more affordable with competition.
-WellcomeMat team members wrongfully use a bad video to demonstrate how easy a video tour is to create.
-Jeff uses this video as his foundation about how slide shows are better than video

Here’s what I’ll say: congrats to Jeff for creating a bunch of product advocates out of his customers. It takes one look through the comments of his post to see that he has some serious fans. However, slide shows companies are not WellcomeMat’s competition. Maybe they’d like us to think that they are competition (I can’t speak for them), but WellcomeMat has far more lofty goals than to just supplement or beat out slide show/virtual tour companies as a listing enhancement. We consider video technology companies our competition, and no one else. If someone has to make the choice between a good video or virtual tour, we think the choice is plainly in favor of video. Should you use photos and video? You definitely should if you want more attention on the web.

WellcomeMat is a real estate and local business advertising platform. Can we help people enhance a listing…not a single doubt in my mind. But, WellcomeMat has only just begun to execute the most exciting plans for our business and there will be no doubt what my team, and company, are capable of when our work is completed (can someone please tell me when this is?). While I don’t appreciate being attacked by Jeff Turner, I don’t think his argument (or personal attack) matters. It is home sellers, and ultimately buyers/renters that decide which medium wins. I will end with a hypothetical situation:

Imagine the television has just been invented. Someone sets this TV down, connects the wires, and turns on a program. Web video is in precisely the same position: did radio and print guys try to downplay TV when it came out? Their future depended on it…of course they did!

Popularity: 16% [?]

Get Ready….It’s Ad:30 on YouTube

Google has finally hoisted the ad flag on YouTube, and there is no turning back. Their move signifies the official beginning of video sites either a) proving their model (via ads, or a paid services), or b) folding. The most amazing thing about video on the web is that it is the most expensive form of content to host and distribute, and-no matter where companies sit in site ranks/traffic-so few have proven their business models. Smell that? It is the burn of VC money…and I can guarantee that there is some enormous pressure on entrepreneurs at this very moment to monetize their sites up to investor expectations, or get off the pot. What does this mean for the real estate industry?

Anyone using video to better market their properties deserves a bow: you have lead the pack to the most consumer-centric presentation tool on the web. Well done! There is a hurdle that everyone needs think about now: advertisements. The free for all is going to slowly come to a halt. If you are using a service that has not yet proven themselves in some growth-oriented way, chances are they will monetize your content via ads. This means that you are going to have unknown people selling ad spots into your content.

So, what are your thoughts? Are you comfortable with someone unrelated to real estate selling advertisements to be displayed within your videos?

Popularity: 6% [?]

Real Estate Video is a Prairie Fire

Back in the college days, Haider and I (Christian) used to hit this bar called Juanita’s here in Boulder. Great place….very rowdy and all kinds of crazy stuff used to happen there. One of their signature shots was called a “Prairie Fire,” which is half tabasco sauce and half of your favorite tequila. Oh…the burn!

While pouring over our monthly numbers, my first thought was of the Prairie Fire. Why? Because real estate video is like a prairie fire being blazed with high winds. Here are some facts from the last 30-60 days on WellcomeMat:

-Traffic is up 52% month over month
-The total amount of views per video is up 29% month over month. Just wait for the August number (huge)

There’s plenty more where that came from, but I have to keep the rest under our wing. Have to “play the cards” if you will. In any case, there cannot be any mistake at this point: video is the growth area of the real estate tech space.

Popularity: 6% [?]

Just How Hard is it to Shoot Your Own Video Tour?

by Phil:

Christian was recently invited to speak as a panelist for the 2007 Real Estate Connect conference in San Francisco. On the eve of the panel, we decided to do a quick tour of our friend’s place. The following morning, while our cabby patiently waited for us out front, we quickly recorded a tour (literally in 5 mins). Then edited this presentation together an hour before the panel.

Why? Well we wanted to show off the product but, more importantly, just how quickly anyone can shoot, upload and broadcast their property. I shot this with a DIGITAL CAMERA (Canon TX-1), downloaded the footage to my MAC, and edited it all together with iMovie. You can do this today. Get out there and try it! And if you need help, post questions in the WellcomeMat neighborhood. Someone will help you out.

BTW, I defy anyone to show me how a few photos or VT could provide this type of A, interactivity and B, storyline. People buy stories NOT photos.

View the actual tour >

Popularity: 6% [?]

How to Shoot Real Estate Video…Fred Light Style

All, please Wellcome Fred Light to our blog. This is probably the most legitimate “how to” guide on real estate video that we’ve seen yet. After reading this, you might just say something along the lines of, “man…if I want to do more of what I do (sell/rent properties), I should hire a videographer.” If so, our hats are off to you. If you are a hands on marketing guru with a lot of patience, don’t dive in without reading this:

How to shoot a real estate video - Part 1

I am contacted almost every day by email or phone from someone asking how to create a real estate video or what equipment I am using, etc. So, I thought I’d just throw it all out here!

Although I clearly don’t know it all, I have been doing real estate videos online for about 16 months - longer than pretty much anyone. Through a great deal of trial and error and a LOT of time (oh, and a LOT of money!), I’ve finally found a few things that do seem to work.

Video is definitely not for the faint of heart. To do it correctly involves an expense, and more importantly, a lot of time in filming, editing and compression. It takes some major computer power and some pretty hefty storage as well. I do all my videos in high definition (more on that another time), but that takes everything to an entirely different level (for example, every running minute of hi def video is a bit over one gigabyte in size - you do the math!).

How to actually shoot a real estate video

1. Be sure to purchase and use a wide angle lens. Otherwise you will have the same problem as you do with a camera without a wide angle lens - lots of corners, walls and windows.

2. Prepare a checklist for your client of how to prepare their home. It should be prepared as if for an open house - or better yet, a party! All lights on, fans on low, fresh flowers, maybe lit candles…. it’s video. Motion. Obviously (or should be anyway)… remove pets, children’s toys, clutter on countertops, refrigerator ’scrapbooks’, etc. The more like a model home, the better it will show!

3. Light is your best friend and worst enemy with video. I try and shoot in the mornings or later in the afternoon to avoid that harsh mid-day sun. Depending on the property, I may come back at another time to photograph part of the exterior if the sun was too bright (it usually is… SOMEWHERE…!). Where sunlight is coming in directly through the windows, I usually close the blinds and aim them up to avoid the wash out glare from the direct sunlight. Be sure to have plenty of lights on and a camera that does well in low light. Grey skies outside make taping inside very easy - no glare. But the outside is then very ugly. You can’t win. Sometimes I’ll do the inside on an ugly day and go back and do the outside when there’s a nice blue sky to show off the property.

4. Forget about two things….. your zoom lens and special editing effects. This is the first sign of an amateur, and the first thing that makes people nauseous. If you look at any TV show or movie, you will rarely see anyone zooming (with a zoom lens) and the most often used special effect is a cut or a dissolve. People get nutty with using one of every special effect and zooming in and out and in and out. Every editing program offers dozens of transitions. Using more than one will detract interest from the property. Pick one or two at most. You know how bad home movies can be to watch? You don’t want your video to be viewed in the same breath as uncle John’s Hawaii trip, do you? REFRAIN. I know it’s hard. Some of the transitions are cool… but control yourself…..

Zoom in to your subject…. film….. stop. Then zoom out to another subject….frame it…. film. Use the zoom to frame your subject, not to ‘move’ the view. If you want to zoom, move your camera in, not the lens. (see #5)

5. Get thee a tripod. Period. No ifs ands or butts. Nobody will watch your video if you hand hold the camera. It looks horrible. Always. If you’re ready to go to the next level, invest in a steadicam. I’ve purchased a few of the cheapies… they don’t work. I finally sprung for the Steadicam Merlin. It’s not cheap - $800, but it’s awesome. However, no matter what you read, there is a learning curve. A BIG learning curve. If you think you will take that cute little thing out of the box and make smooth videos, think again. It takes a LOT of practice. (I’m still practicing 150 videos later!).

6. If you pan from one side to another, make it S-L-O-W. Again, you don’t want to make a bad ‘home video’.

7. Remember what you’re filming - PROPERTY. Make sure you show what a customer will be wanting to see…. special features (wainscotting, custom cabinets, high ceilings, ceiling fans, palladium windows, custom flooring, etc). Even though it feels like you’re making a very short video clip, you’ll find it will go very quickly when you start editing it. More is always better. You can always cut it, but you can’t add to it if you didn’t film it!

8. Plan your shots. Decide which features are most important and worth highlighting. If you need to, be sure to write down notes about the property if you will be adding narration or titles later.

9. Take some establishing shots of the area nearby - for example the downtown, shopping districts, schools, the town centre, welcome to “town” sign, etc.

10. Take lots of video. Lots. I generally take the video of the entire house three times. I go to each room and do a pan of the room from right to left, then left to right (and up and down if there are cathedral ceilings). Then I do a walkthrough - walking through the home from the front door in a logical manner, to give the viewer an idea of the space and relationship between rooms. Thirdly, I use a SkyPod, which is a telescoping monopod that allows me to take video from up to 10′ high (17′ if mounted on my truck roof!). This gives some very dramatic shots from up high. It creates a lot of drama, and works very well in video taping (or photographing) small rooms, such as a bathroom. If you want your photography to stand out from everyone, get one of these puppies! I

Again, if you shoot a lot of video (more than you need), when you go to edit, you will have many choices. Lighting may be better in one than another, angles may be better, etc. Better to have too much than not enough!

11. I generally try and keep videos to 4-7 minutes in length. Smaller properties and condos I can usually do in 3-4 minutes, but a 6,000 sq ft house is usually up to 7 minutes. You need to keep them under that time or people will not sit and watch and the files get too large to conveniently play online. You need to balance quality against download time when compressing your video, so size definitely matters. Generally, video tours are used in conjunction with photographs, so people will most likely ONLY view the video if they are truly interested, therefore they WILL watch a video that is 5-7 minutes long due to that reason.

12. Be sure to make your most compelling photos early on in the video. Especially for longer videos, I sometimes do some really short clips/ slides of highlights of the home at the beginning to pique interest, THEN go into the video. If you keep the juicy stuff until the end, people may not be interested to stay and watch.

13. Your narration needs to tell a story, whether its an audio narration or title slides. Guess what… “kitchen”, “living room” is silly. I would be willing to bet that everyone viewing your video will be able to tell that this particular room with a refrigerator and oven is a KITCHEN. Don’t state the obvious. Don’t insult the viewer. Tell a story. Paint a word picture. Be expressive in your narration. Speak about certain features and elements of the property that aren’t easily visualized, but also be sure to create some emotion - some excitement. People buy homes based on emotion. This is a perfect time to ‘create’ that for a buyer. You don’t need to get all flowery either - but don’t just state the obvious.

13. Speak slowly. Speak clearly. Use a good microphone, or no matter how good your video is, the overall effect will be lost. I use the Blue Snowball USB mic - which plugs right in to my USB port. It’s great, and it’s reasonably priced.

Next: Cameras, Lenses, Accessories

Then: Computer hardware, software, compression software, music

Popularity: 13% [?]

Slide Shows Are Not Video

posted by: Christian

Alright….Team WellcomeMat has seen the word “video” tossed around at will for too long. Time to set the record straight. Slide shows are not video. Zoom in, zoom out, fade in, fade out….do whatever you wish with a photo, but it just isn’t video. We started a discussion today in The Neighborhood because we have been seeing quite a few slide shows getting uploaded to the site. While we don’t necessarily like this (we are a video site after all), we are going to roll with the punches. In our minds, it’s better to help people to use video then to shun people away from WellcomeMat whom aren’t.

How do you know if you are looking at a video? The litmus tests for a video are really quite easy: can you see movement within the image frame (a tree blowing in the wind for example)? Is a real person giving you a tour of a property/place? Is the position of the camera changing as time goes on (is the shooter and camera moving towards a doorway and then turning back towards the entrance for example)? If your answer is yes to any of these, you are looking at a video.

Why should we care? We should care for one very good reason: videos are better than photos! With video, you can offer the closest thing to a real life walk through on the web. Video, unlike any other medium, tells a story. If you have someone in front of the camera telling that story, even better! More importantly, video sells! If this weren’t true, how would QVC, HSN and infomercials have made it? Do you see products being sold on television using slide shows?

We have heard slide shows defended because “houses don’t move,” and therefore an image can do much justice. The truth is that houses don’t move (yes…I am bright enough not to argue this one). However, people do move: how does one see the true connections between each room in a place without viewing a video? Answer…in person. If you are using slide shows to market properties, that’s great! Truth be told, pictures are a great way to market properties. Video is better and they are not the same.

Popularity: 14% [?]

Top 50 Online Ways to Market Real Estate

Brad Inman invited Jamie Glenn of Trulia.com to present the top 50 online ways to market real estate. We shot some video of the presentation and have it posted here along with a list of the web services mentioned in the video. We’ll critique our section (Multimedia) later. Not surprisingly, we have a lot to say about the subject.

Listing Sites
Craigslist - Great way to get local information
Google Base - Post it on Base. Find it on Google
Homegain - Expose your listing and profile to buyers and seller
Trulia - Get in front of serious home buyers
Zillow - Post your property for free
HomeScout - Get exposure for your listings
Oodle - Post your free classified listings
Edgeio - Post your listing, be viewed by the world
Live Deal - Get in front of your local community
SecondSpace - Lifestyle network of sites such as Landwatch.com that you can submit to
Postlets - Submit your listings and get on several classified sites
vFlyer - Sell things easier and faster; create only one ad and submit to multiple sites

Social Media
Facebook - Create a profile and connect with people around you
LinkedIn - Relationships matter - join online network of over 12 million
Yelp - Review local businesses. Become a local expert
Trulia Voices - Create a profile and answer local real estate questions from potential clients
Home Thinking - Create a profile and be found by customers looking for an agent
Bebo - Online social network, create a profile, explore, and be discovered
fatdoor - Get to know your neighbors
The Flipping Pad - Share and discuss real estate investing
Tagged - Social networking destination where people showcase their talents and connect with others

Multimedia (Video)
Turnhere - Full service interner video solution provider. Solves all your web needs.
WellcomeMat - Upload a video for free or hire a videographer to market your listing
RealEstateShows - Create an internet commercial for your listing
You Tube - Broadcast your listings on YouTube and integrate on your site
Blinx - Broadcast your listings on blinkx
Blip.tv - Upload listing tours to gain exposure
Break - Upload listing tours to gain exposure
Dailymotion - Share your listing tours with potential home buyers
Vimeo - Share your listing videos with only those you choose to
tubemogul - upload your listing videos and distribute to top video sites
Inman TV - Real Estate Television
Slide - Create and share slideshows of your listings
listingdomains - Create a property specific website to target marketing toward
Mixbook - Create a book of your featured listings
transpera - create and share mobile video
MLPodcast - Broadcast your listings via podcast or videos.

Communication
Meebo - Consolidate all of your instant messages in one place
Jaxtr - Link to your web presence to your phone while maintaining privacy
Plugoo - Chat with your website or blog visitors in real time
jaiku - Connect with people by sharing presence updates
Twitter - Let your clients know where you are and what your doing
Userplane - Enable live chat on your website or blog

Blogging
Wordpress - Start your own blog today
SixApart - Start blogging today
LiveJournal - Platform for blogging discussion forum or a social network
HousingWidgets - Place to find & share real estate tools for your site or blog
TruliaMap - Showcase your listings on your website or blog with this widget
ActiveRain - Free online community for real estate professionals to help promote & grow business

Blogging Examples
FutureofRealEstateMarketing - Blog exploring Real Estate Marketing& the impact of the internet.
Real Estate Tomatoes - Blog about real estate news, entertainment, internet insight, etc.

Download Jamie Glenn’s full presentation here (PDF)

Popularity: 22% [?]