What do Fred Light, Virginia Engelsman, Mike Bond, Philip Fay, Jay Williams, Dave Herring, Tim Kent, Lucas Lechuga, Chris Staples, Michael/Kris Schneider, Doug Heddings and Markus Azadeh have in common? They are WellcomeMat’s most militant members and some of our most valuable players. They never take it easy on us, never miss a bug, and stick with us while we collectively fix their problems. The rest of our members (and we missed quite a few in our short list I am sure…apologies if we left you out) benefit hugely from their attention to detail, and tough love. This post is about saying a big THANK YOU to everyone that, in a respectful way, never takes it easy on us. We are a better company, team, and website because of you.

You’ll notice that The Neighborhood (”The Hood”) has unintentionally become a support mechanism of sorts. New visitors might think to themselves, “wow…WellcomeMat has a bunch for issues with their system.” I’d love to say that this statement is incorrect (it’s not). But, The Neighborhood is all that is beautiful, and ugly about WellcomeMat.com. It is where our shining stars hang out, and where our team keeps it real with our members. There is not a single technology company worth talking about that doesn’t have their share of bugs. And, in the end, the companies that win are the ones that listen to customers/members, and take action with the most diligent level of urgency. If you don’t have a healthy feedback mechanism, you don’t have a solid company. We thank whatever God we pray to individually every day for our toughest users. You are part of our team, part of our family, and-when we have our way-part of something beyond any of our imaginations. Thank you.

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